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Incident history

September
AIS satellite data degraded
Resolved

The satellite AIS feed has returned to normal levels as at 19:20 UTC.

September 7 at 05:48 PM UTC

Resolved after 1h 32m

August
System upgrades complete
Scheduled for August 30 at 07:30 AM UTC - August 30 at 08:30 AM UTC
Completed

Our system upgrades have been completed, Starboard is fully operational.

August 30 at 07:30 AM UTC
AIS ingestion system upgrades complete
Scheduled for August 14 at 10:00 PM UTC - August 14 at 11:59 PM UTC
Completed

Our AIS ingestion system upgrades have been completed, Starboard is fully operational.

August 14 at 10:00 PM UTC
AIS Positions Delayed
Resolved

An earlier issue affecting Starboard's ingestion of AIS positions has been resolved. The positions in the app are now up to date, and there has been no dataloss. We appreciate your patience while we resolved this complex issue.

August 9 at 04:35 PM UTC

Resolved after 11h 34m

Satellite AIS provider maintenance complete
Scheduled for August 17 at 01:00 AM UTC - August 17 at 03:00 AM UTC
Completed

Our AIS provider completed expected maintenance. Starboard is fully operational.

August 17 at 01:00 AM UTC
AIS ingestion system upgrades complete
Scheduled for August 8 at 10:00 PM UTC - August 8 at 11:59 PM UTC
Completed

Our AIS ingestion system upgrades have been completed, Starboard is fully operational.

August 8 at 10:00 PM UTC
July
AIS provider maintenance complete
Scheduled for July 28 at 10:00 PM UTC - July 29 at 04:00 AM UTC
Completed

Our AIS provider completed expected maintenance. Starboard is fully operational.

July 28 at 10:00 PM UTC
User invitations aren't going out
Resolved

The issue was resolved at 20:08 UTC.

July 21 at 08:09 PM UTC

Resolved after 19m

AIS ingestion maintenance in progress
Scheduled for July 18 at 10:00 PM UTC - July 18 at 11:00 PM UTC
Completed

We have completed our planned maintenance. Starboard is fully operational.

July 18 at 10:00 PM UTC
Upcoming AIS provider maintenance
Scheduled for July 22 at 10:00 PM UTC - July 23 at 04:00 AM UTC
Completed

Our AIS provider completed expected maintenance. Starboard is fully operational.

July 22 at 10:00 PM UTC
AIS Message Processing Delay - resolved
Resolved

AIS message ingestion has recovered and is operating normally.

July 12 at 06:14 PM UTC

Resolved after 21m

AIS provider maintenance complete
Scheduled for July 14 at 01:00 PM UTC - July 14 at 07:00 PM UTC
Completed

Our AIS provider completed expected maintenance. Starboard is fully operational.

July 14 at 01:00 PM UTC
Satellite AIS Provider Scheduled Maintenance: 8-9 July UTC
Scheduled for July 8 at 10:00 PM UTC - July 9 at 04:00 AM UTC
Completed

Maintenance Completed

July 8 at 10:00 PM UTC
Live AIS processing delay after pod restart
Resolved

This issue has been resolved.

July 1 at 02:38 PM UTC

Resolved after 0m